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- Ensure smooth flow of patients in OPD, IPD, and diagnostic departments.
- Assist patients and attendants with directions, appointments, and services.
- Resolve patient complaints or issues on the hospital floor promptly.
- Coordinate between doctors, nursing staff, technicians, and reception.
- Monitor staff performance and discipline on the floor.
- Coordinate with laboratory, radiology, and other departments for timely reports.
- Monitor that all services provided to patients are properly recorded.
- Ensure patient movement within the hospital is smooth and protected.
- Emergency Handling
- Prepare daily reports on patient flow, issues, and staff performance.
Required Skills : Good communication and interpersonal skills.
Ability to handle patient complaints politely.
Strong coordination and management ability.
Basic knowledge of hospital operations.
Qualification
Graduate in any field (Hospital Administration preferred)