A waiter is responsible for providing excellent customer service, taking orders, and ensuring a positive dining experience for guests.

1. Key ResponsibilitiesGreeting and Seating Guests: Welcome customers upon arrival, escort them to their tables, and provide menus. Explain daily specials or promotions and answer initial questions about the restaurant or menu. 2
2. Taking Orders: Listen carefully to customer orders, provide recommendations, and input orders accurately into the POS system. Relay any special dietary requirements or allergies to the kitchen staff. 2
3. Serving Food and Beverages: Deliver food and drinks to tables in a timely manner, ensuring that orders are correct and meet customer expectations. Check in with guests to ensure satisfaction throughout their meal. 2
4. Handling Payments: Process transactions, handle cash and credit card payments, and provide guests with their bills and change as necessary. 1
5. Maintaining Cleanliness:



Keep tables and service areas clean and organized, restock items as needed, and follow all food safety and hygiene standards. 2

- Essential Skills and Qualifications
- Customer Service Skills: A friendly and patient demeanor is crucial for interacting with guests and ensuring they have a pleasant dining experience. 2
- Communication Skills: Ability to effectively communicate with customers and kitchen staff to ensure accurate order delivery. 2
- Multitasking Ability: Capable of managing multiple tables and tasks in a rapid-paced environment. 2
- Attention to Detail: Ensuring orders are taken and delivered accurately, and that guests' needs are met promptly. 2
- Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays.

📌 Waiter / Steward (Navi Mumbai)
🏢 Upperdeck Family Restaurant & Bar
📍 Navi Mumbai