Customer Care Representative A global pharmaceutical company building its India customer care hub
Location: Remote (India)
A global pharmaceutical company is building its India customer care hub and has partnered with Flexiple to hire. You will support patients, providers, and partners with care and accuracy, where getting it right genuinely matters. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Care Representative, you will handle queries with empathy and precision, follow defined processes carefully, and make sure every caller feels heard and helped.
Respond to queries across phone, email, and chat with empathy and clarity
1 to 5 years in customer care, support,



or a contact-centre role

- Excellent written and spoken English with a calm, caring manner
- A reliable remote-work setup and comfort with support tools

Experience in healthcare, pharma, or a regulated industry
Familiarity with CRM or helpdesk tools
Comfort working to compliance and quality standards
A customer care seat with a global pharmaceutical company's India hub
Remote-friendly, pan-India hiring with long-term placement
Meaningful work with solid process and training support

📌 Customer Service Centre Agent (Remote Working) (India)
🏢 Flexiple
📍 India