Join us as a 'Product Manager' at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with Product owner, Analytical Skills, Business Acumen, and Stakeholder Management as well as job-specific skillsets.

You will work closely with business, operations and cross-functional partners to solve complex problems, shape scalable solutions, and ensure efficient delivery. Acting as the key interface between business and functional stakeholders, you will support the development of product propositions, and/or service strategies—from concept and release.

To be successful as a Product Manager, you should have experience with:

Strong analytical capability with the ability to interpret reporting outputs, identify trends and anomalies, generate insights and make data-driven recommendations.

Delivery discipline with experience using Jira and Agile ways of working to manage requirements, backlogs, actions and delivery activities.

Experience producing management information, dashboards, governance packs and executive reporting using data from multiple sources.

Strong risk, control and governance awareness, including execution of operational controls, validation activities, quality assurance reviews and adherence to defined processes.

Stakeholder management across UK and India teams — confidence working with journey owners, product managers, controls teams, technology, risk and partner teams.

Comfortable using AI‑enabled tools to improve backlog quality, analysis, insights and documentation, while recognising accountability remains with Product.

As minimum intermediate level of Excel and PowerPoint & familiar with Basic SQL, HUE, Tableau, MS & office tools.

Strong judgement on when to act vs when to align or escalate, particularly where customer harm or regulatory risk may arise.

Experience creating, maintaining and improving customer journey maps and business process documentation,



including identification of pain points, process gaps and improvement opportunities.

Experience supporting campaigns, promotional or customer offer delivery activities including execution, monitoring, reporting, governance and performance tracking.

Experience in product management/ownership.

Experience in digital product design.

Experience with Agentic AI, Spec Driven Development, Rapid Prototyping etc.

Experience or Knowledge in unsecured lending/partnerships.

Experience supporting customer offer lifecycle activities including offer setup, maintenance, promotional configuration, monitoring and governance controls.

Knowledge of Figma, journey mapping tools.

Experience in Unsecured Lending Consumer Loans or Credit Cards.

Experience or Knowledge in affordability & CRA.

Experience or Knowledge in economic crime.

Product Managers are responsible for the leading the strategic focus of the product(s), defining the product vision, market strategy, and competitive analysis. They work with various teams, including marketing, engineering, operations, and sales, to ensure everyone is aligned on the product strategy. They use data and market research to inform their decisions and prioritize product features.

Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth.

Risk and Control: Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions.

Product Development Lifecycle: Own product development lifecycle,



from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives.

Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company's business goals, financial targets, and strategic vision, driving long-term business success.

Data driven decisions: Monitor product performance through data-driven analysis and insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer.

Business and financial acumen: Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development.

Requires in-depth technical knowledge and experience in their assigned area of expertise

They lead and supervise a team, guiding and supporting career development, allocating work requirements and coordinating team resources.

Escalate breaches of policies / procedure appropriately.

Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.

Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Make evaluative judgements based on the analysis of factual information, paying attention to detail.

Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

📌 Product Manager / Scrum Product Owner (Gurugram)
🏢 Barclays
📍 Gurugram