OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

The SDR Manager, based in Pune, leads a team of Sales Development Representatives dedicated to generating pipeline for OpenGov's US go-to-market team. This role owns the performance, coaching, and day to day execution of the Pune SDR team, ensuring consistent, high quality outbound activity into the US public sector market. You'll report to a US-based Director of Sales Development and act as the connective tissue between the Pune team and US leadership, translating strategy into daily execution and results.

Monitor individual and team metrics (calls, emails, meetings booked, pipeline generated) and run regular one on one meetings and performance reviews

Build onboarding, ramp plans, and ongoing skill development programs so new SDRs reach full productivity quickly

Partner closely with the US-based Director of Sales Development and US Account Executives to align on lead quality, handoff process, and feedback loops

Ensure the team uses Salesforce, Outreach, and LinkedIn effectively, and maintain clean, accurate reporting for leadership

Manage a team working US-aligned hours from Pune, including shift scheduling and coverage planning





Deliver regular updates to US leadership on team performance, pipeline health, and areas for improvement

Requirements And Preferred Experience

- 7+ years of experience in sales development or outbound sales, including a proven track record managing SDR or BDR teams
- Experience managing a team that supports a US market or works US-aligned hours
- Strong coaching skills, with a track record of developing reps and improving individual performance
- Excellent spoken and written English, with the ability to communicate effectively with US-based leadership and stakeholders
- A data driven approach to managing pipeline and activity metrics, with fluency in Salesforce and sales engagement tools (Outreach or similar)
- Genuinely curious about technology and its role in government, with the ability to translate that curiosity into team level coaching
- Background in B2B, SaaS, BPO, or government focused sales organizations is a strong plus
- Bachelor's degree preferred

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. The next excellent wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.

OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. Excellent performance is recognized and rewarded, and we love to promote from within.

Flexible vacation policy and paid company holidays

- Paid parental leave, wellness stipends, and HSA contributions
- Professional development and growth opportunities
- A team-oriented office environment with weekly catered lunches.

📌 SDR Manager (Maternity Cover) (Pune)
🏢 OpenGov
📍 Pune