Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. com , Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes Precision , our specialist in travel fintech; Tripstack , our B2B Flights as a Service Provider and world leader in virtual interlining, serving as the gateway to Etraveli Group’s flight content and fulfillment services; We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.
Working in a state-of-the-art call center, as part of a agile customer support team

- Managing high call volumes/email volumes and delivering exceptional quality services to our customers
- Offering products such as flights, hotels, car rentals, and insurance.
- 24/7 according to schedule Rotational (Night shifts are included)

Should have at least one year of experience in a call center environment
Excellent written and verbal communication skills in English
Travel Industry knowledge is a plus.
Travel Industry knowledge is a plus.
Employee Assistance Program (EAP): Confidential,



free support for personal or work-related challenges—covering counseling, or financial guidance, and more—to help maintain well-being and performance.
Term Life Insurance: Provides financial peace of mind for your loved ones with a fixed-coverage death benefit over a defined term. Mediclaim (Health Insurance): Extensive coverage for medical expenses to ensure you and your family get the care you need when it matters.
A tasty perk to fuel your workday—delicious meals or snacks on us!
Performance-Based Incentives: Earn more when you deliver more. Continued growth through curated upskilling sessions—boosting your skills and career progression.

Diversity disclaimer
At Etraveli Group we value diversity; During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

📌 Travel Sales Agent (Pune)
🏢 Etraveli Group
📍 Pune