Role Summary : We are looking for a hands-on IT Manager - Infrastructure & Administration to own and manage QNu Labs' day-to-day IT infrastructure and administration.The role will be responsible for managing servers, networks, endpoints, firewalls, Microsoft 365/Azure, Active Directory, SharePoint, VPN, IT assets, licenses and user support, while ensuring a secure, reliable and scalable IT setting.The incumbent will also manage IT vendors, hardware/software procurement, renewals, backups, patching and disaster recovery, and support the organization's cybersecurity and compliance requirements.This role is best suited for someone who has grown through System Administration / IT Infrastructure / Network Administration roles and is now capable of independently managing the IT administration environment of a growing technology organization.Key Responsibilities : - Manage day-to-day IT infrastructure including servers, networks, endpoints, firewalls and cloud services.- Administer Active Directory, Microsoft 365/Azure, SharePoint, Outlook, VPN and related enterprise IT services.- Manage Windows and Linux environments and troubleshoot infrastructure and end-user issues.- Own IT support operations and ensure timely resolution of employee IT issues.- Manage endpoint security, antivirus, patching, firewall rules and user access controls.- Manage backups, disaster recovery and availability of critical IT systems.- Own IT asset lifecycle including laptops, hardware, software licenses,
inventory and renewals.- Coordinate procurement of IT hardware, software, licenses and services.- Manage IT vendors, service providers and third-party support partners.- Maintain IT policies, SOPs, documentation and support processes.- Support cybersecurity, information-security and compliance initiatives.- Coordinate periodic security assessments including VAPT/WAPT and track closure of identified issues.Requirements : - 5 - 8 years of experience across IT Infrastructure, System Administration, Network Administration or IT Support.- Hands-on experience with Windows/Linux, Active Directory, Microsoft 365, Azure, Outlook administration and SharePoint.- Good understanding of LAN/WAN, VPN, firewalls, network devices and troubleshooting.- Experience managing endpoints, user access, patching, antivirus and IT security controls.- Experience with IT asset management, software licensing, procurement and vendor management.- Working knowledge of backup, disaster recovery and IT infrastructure availability.- Strong troubleshooting, problem-solving and stakeholder-management skills.- Ability to independently manage day-to-day IT administration in a growing organization.Good to Have : - Exposure to VAPT/WAPT, penetration testing coordination and information-security practices.- Exposure to ISO 27001 or similar security/compliance frameworks.- Experience working in a technology, cybersecurity, SaaS or product organization.- Certifications such as ITIL, CompTIA Security+, ISO 27001 or CISSP. (ref:hirist.tech)
📌 QuNu Labs - IT Manager - Infrastructure & Administration (Bengaluru)
🏢 Qnu
📍 Bengaluru