We're Hiring – Senior Reservation ExecutiveCompany: Royal Tour & Travel (India) Private Limited (Royal Tours Group)
Location: Gorakhpur, Uttar Pradesh, India
Employment Type: Full-Time | On-Site
Department: Reservations & Operations
Experience Required: 3–7 Years (Travel Industry Experience Mandatory)
About Royal Tours GroupRoyal Tours Group is an established travel and tourism company with over 17 years of industry experience, specialising in international and domestic holiday packages, FIT/GIT tours, luxury travel, corporate travel, MICE, hotel reservations, and airline ticketing.
With a strong network of over 2,000 travel trade partners and international tourism partnerships, we are expanding our operations team and looking for an experienced, motivated Senior Reservation Executive to join our Gorakhpur head office.
Key Responsibilities
- Manage international and domestic hotel reservations, holiday packages, and travel bookings.
- Handle FIT, GIT, family, luxury, and corporate travel reservations.
- Coordinate with international DMCs, hotels, suppliers, and travel partners.
- Prepare quotations, itineraries, package costing, and booking confirmations.
- Negotiate competitive rates and ensure timely confirmation of services.
- Manage booking amendments, cancellations, refunds, and supplier follow-ups.
- Maintain accurate reservation records, payment schedules, and booking documentation.
- Coordinate closely with the sales and operations teams to ensure seamless customer service.
- Resolve booking-related issues professionally and efficiently.
- Ensure timely responses to customer and B2B partner enquiries.
Candidate Requirements
- Minimum 3 years of relevant experience in a travel agency, tour operator, DMC, or travel management company.
- Strong knowledge of international destinations, hotel reservations, and holiday packages.
- Practical experience handling FIT/GIT reservations and supplier coordination.
- Positive understanding of travel portals, B2B booking systems, and Microsoft Excel.
- Excellent English communication, negotiation, and problem-solving skills.
- Ability to manage multiple bookings independently under deadlines.
- Knowledge of GDS systems such as Amadeus, Galileo, or Sabre will be an added advantage.
- Candidates with experience in international outbound travel operations will be preferred.
Salary & BenefitsSalary: Competitive and negotiable based on experience, skills, and interview performance.
Benefits:
- Professional career growth opportunities.
- Exposure to international tourism markets and global travel partners.
- Supportive and professional working environment.
- Performance-based incentives, subject to company policy.
- Opportunities for professional development and industry training.
Hiring Process
1. Application and CV screening.
2. Initial HR discussion.
3. Technical interview and practical reservation knowledge assessment.
4. Final management interview and offer discussion.
How to ApplyInterested candidates with relevant travel industry experience may send their updated CV to: Email:
[email protected]
Subject: Application for Senior Reservation Executive – Gorakhpur
Work Location: Royal Tours Group, Gorakhpur, Uttar Pradesh.
Applicant PrivacyCandidate information and resumes will be used solely for recruitment and selection purposes. Personal information will be handled confidentially and shared only with authorised personnel involved in the hiring process.
- Join Royal Tours Group and build your career with a growing international travel company!
📌 Senior Reservation Executive (Gorakhpur)
🏢 M S ROYAL TOUR u0026 TRAVEL (INDIA) PRIVATE
📍 Gorakhpur