Hello All, Greetings from ZettaMine Role: Identity and Access Management Engineer

Experience:
8 to 14 Years

Location:
Pune/Chennai Notice Period: Immediate Joiners Hiring for one of the Big 4's Clients Overview Design, implement, and manage enterprise Identity and Access Management solutions with a robust focus on Single Sign-On (SSO) & Multi-Factor Authentication (MFA). Work closely with application owners, infrastructure teams, security teams, and third-party vendors to enable secure authentication and improve the organization's Zero Trust capabilities. Responsibilities
• Provide L3 technical support and SME-level expertise for SSO, MFA, and identity authentication issues.
• Respond to and resolve IAM incidents and service tickets within defined SLAs, following established processes and procedures.
• Design, implement, and troubleshoot SSO integrations for enterprise and SaaS applications.
• Configure and manage SSO using SAML 2.0, OAuth 2.0, and OIDC protocols.
• Implement and manage MFA and Conditional Access policies based on security and business requirements.
• Troubleshoot complex authentication issues involving SSO, MFA, federation, claims, tokens, certificates, and application configuration.
• Perform application onboarding to SSO, including requirements gathering, configuration, testing, UAT, and production implementation.




• Work with application owners and vendors to resolve authentication and integration issues.
• Support identity federation and integration with external/SaaS applications.
• Configure and troubleshoot claims and attribute mappings, including user/group attributes required by applications.
• Monitor authentication activity and investigate authentication failures using Entra ID logs and security monitoring tools.
• Identify opportunities to automate repetitive IAM/SSO/MFA activities and improve operational efficiency.
• Develop and maintain technical documentation, configuration standards, troubleshooting guides, and operational procedures.
• Maintain accurate ticket documentation, ensure appropriate ticket updates and maintain SLAs.
• Provide technical guidance and mentoring to L2 IAM engineers.
• Participate in major incident resolution and provide root-cause analysis for recurring authentication issues.
• Ensure solutions follow security, compliance, and Zero Trust principles. Requirements
• Minimum 10 years of hands-on experience in IAM / Identity Engineering, with significant hands-on experience in SSO and MFA.
• 3+ years of L3/SME-level experience supporting enterprise IAM/SSO environments.
• Bachelor’s degree in computer science or a related field. Interested candidates kindly share your updated CV to [email protected] or WhatsApp to (phone hidden). Thanks & Regards, Aruna.
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📌 JANNYF] Identity and Access Management Engineer (India)
🏢 ZettaMine Labs
📍 India