BAVA Studios is a D2C streetwear label built for young India. We're hiring someone to own the journey from cart to doorstep. This is a target-based role.
What you'll do
- Make ATC (abandoned cart) conversion calls and hit monthly sales targets
- Book and track shipments on Shiprocket & Delhivery: AWBs, pickups, NDRs and RTOs
- Manage inventory and keep stock accurate on the website
- Resolve customer complaints across calls, WhatsApp, Instagram and email
What you need
- Hands-on experience with Shiprocket and/or Delhivery
- 1+ year in e-commerce sales, tele-calling, customer support or dispatch
- Confident on calls in Hindi and English, and comfortable working to targets
Pay
₹10,000/month fixed + 10% commission on every converted order (paid on delivered orders, no cap)
📌 Sales & CX Dispatch Associate (New Delhi)
🏢 BAVA STUDIOS
📍 New Delhi
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