Company Description Sitaara Housing Finance Limited (formerly known as SEWA Grih Rin Limited) is a leading affordable housing finance company with its corporate office in Navi Mumbai. The organization focuses on providing home loans and loans against property to a wide range of customers through its extensive network of more than 100 branches across India. Sitaara aims to support individuals and families in achieving their housing goals by offering accessible and responsible financial solutions.

Team members join a growing pan-India institution committed to financial inclusion and customer-centric service.

Role Description The Relationship Manager is a full-time, on-site role based in Surat. This role involves managing and growing a portfolio of customers seeking home loans and loans against property, including prospecting, lead generation, and regular follow-ups.

The Relationship

Manager will meet customers, understand their financial needs, explain products and eligibility, assist with documentation, and coordinate with internal credit, operations, and legal teams to ensure smooth processing and disbursement. Day-to-day responsibilities include maintaining solid customer relationships, resolving queries, ensuring timely collections, and achieving assigned sales and portfolio quality targets.



The role also requires market mapping, engaging with local partners and referral sources, and representing the company professionally in the Surat region.

Qualifications

- Strong customer relationship management skills, including the ability to build trust, handle queries, and provide clear product guidance.
- Sales and business development abilities, with experience in lead generation, field visits, and meeting or exceeding targets in financial services or related sectors.
- Basic credit understanding and documentation skills, including comfort with financial documents, KYC, and compliance requirements.
- Effective communication and interpersonal skills, with the ability to engage diverse customers and coordinate with internal teams.
- Proficiency in local language(s) and English, and familiarity with MS Office or similar digital tools for reporting and tracking.
- Ability to work on-site in Surat, travel locally for customer meetings, and adapt to a fast-paced, target-driven environment.
- Prior experience in housing finance, NBFCs, banking, or retail lending is preferred but not mandatory.
- Graduate degree in any discipline; qualifications in finance, business, or related fields are an added advantage.

📌 Relationship Manager (Surat)
🏢 Sitaara Housing Finance
📍 Surat