Handle patient calls, emails, chats, and appointment scheduling (OPD, diagnostics, surgeries) Provide accurate information on services, doctors, billing, and insurance Manage WhatsApp/chatbot queries as per SOPs Coordinate with departments for smooth patient flow and escalate issues when required Maintain accurate records in CRM/HIS and ensure data confidentiality Follow quality standards and hospital protocols Qualifications Any post graduation or any degree Must have skills
• Passion for Excellence
• Results Orientation
• Communication Skills
• Customer Focus
• Integrity & Ethics Positive to have skills
• Building Relationships
• Leadership & Influencing
• Problem Solving and Decision Making
• Functional Expertise
📌 Associate - Information Centre (Bengaluru)
🏢 Cytecare Hospitals
📍 Bengaluru
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