Company Description ZynnexAI builds voice AI infrastructure for modern banking, financial services, and insurance (BFSI) institutions. The platform powers in-app voice relationship managers that guide users through KYC, loans, credit cards, and insurance applications, helping financial organizations reduce drop-offs and improve completion rates. When users leave journeys midway, ZynnexAI’s telephony system triggers outbound calls to re-engage them and drive completion. The company also develops voice AI agents for debt collection and borrower engagement, enabling compliant, scalable, and multilingual conversations. ZynnexAI focuses on embedding intelligent voice automation across critical financial workflows to enhance customer experience and operational efficiency. Role Description The Chief of Staff at ZynnexAI will act as a strategic partner to the leadership team, driving execution on key initiatives and ensuring alignment across product, operations, sales, and customer success. This full-time, on-site role based in Bengaluru involves managing cross-functional projects, preparing leadership reviews, tracking OKRs, and streamlining decision-making processes. The Chief of Staff will coordinate executive communications, synthesize insights from data and stakeholder feedback, and translate strategy into transparent action plans. Day-to-day responsibilities include facilitating leadership meetings, owning follow-ups, optimizing internal processes, and supporting fundraising, partnerships, and board-related activities.



The role also requires building strong relationships across the organization and helping scale systems and practices in a fast-paced AI startup environment. Qualifications
• Strong skills in strategic planning, business analysis, and project management to drive cross-functional initiatives and operational excellence.
• Experience in stakeholder management, executive communication, and meeting facilitation, with the ability to influence without formal authority.
• Background in data-driven decision-making, including comfort with metrics, dashboards, and translating complex information into clear recommendations.
• Exposure to fintech, BFSI, AI, or SaaS environments, with an understanding of customer journeys, compliance, and scalable technology products.
• Demonstrated ability to work on-site in a fast-paced startup setting, prioritize multiple workstreams, and maintain confidentiality on sensitive topics.
• Excellent written and verbal communication skills in English; proficiency in additional Indian languages is an advantage for multilingual financial workflows.
• Bachelor’s or Master’s degree in Business, Engineering, Economics, or a related field; prior experience in consulting, chief of staff, or founder’s office roles is preferred.
• High ownership mindset, adaptability, and a collaborative working style, with a commitment to inclusive, non-discriminatory workplace practices.

📌 Chief of Staff (Bengaluru)
🏢 ZynnexAI
📍 Bengaluru