Job Scope This position shall be a convergence point and all departments' representatives /leads at Noida shall report into this position administratively. For e.g., Regional Leaders like Facility Operations Lead, Facility Projects Lead-MEP, Facility Projects Lead
- Core and Shell, Admin Lead, Safety Lead, Security Lead, IT Shift Lead (if any), IT L3's (if any), Procurement & Asset Management shall administratively report into this role. These leads shall in parallel functionally report to their respective HODs at their HQ. Total /Relevant Experience Should have experience of 15-18 years and above in Data Centre industry only. Responsibilities
• Develop comprehensive plans for the establishment and future expansion of the data center to align with present and future requirements.
• Oversee and implement all activities related to data center planning, analysis, and execution.
• Ensure the physical safety and security of the data center, safeguarding against unauthorized access and environmental risks.
• Maintain effective coordination with headquarters, facilitating the implementation of activities, rules, and practices as required.
• Supervise both proactive and reactive maintenance procedures for the data center, encompassing IT and non-IT components, in line with company protocols.
• Propose performance enhancement measures to optimize the efficiency of the data center site.
• Foster a harmonious work workplace, promoting collaboration and cooperation among all on-site teams.
• Direct the design and evaluation of server systems, aligning them with performance metrics and conducting research for advanced data center solutions.
• Ensure strict adherence to established guidelines and management practices for all employees.
• Collaborate with various departments to seamlessly integrate critical systems into the data center's infrastructure.
• Coordinate with IT,



enhancement, and business teams to formulate strategies that guarantee the achievement of data center capacity goals.
• Facilitate smooth coordination between operations and project teams at the data center site.
• Prioritize client satisfaction and deliver superior customer service to multiple departments, managing customer relationships, Data Center Operations SLAs, and project deliverables.
• Cultivate expertise in all business procedures related to assets and capacity management.
• Maintain a deep understanding of all applications and their utilization within various critical systems.
• Develop opportunities to enhance cross-team effectiveness, removing organizational obstacles to promote teamwork, collaboration, and exceptional service delivery.
• Drive improvement projects, collaborating with support teams throughout the entire project lifecycle, from conception to completion.
• Monitor functional resources necessary for growth, ensuring their optimal functionality.
• Ensure overall compliance with rules and regulations governing data center operations.
• Attend to customer service assurance activities, including hosting potential and existing customer visits to the data center, with a focus on ensuring customer satisfaction.
• Maintain a strong commitment to customer happiness.
• Attend to roles and responsibilities that extend beyond the functional aspects of the position.




• Uphold comprehensive documentation and diagrams that capture all essential parameters of data center operations, as required by customers.
• Follow & commit with Yotta’s Policy statements (e.g. QMS/EMS/OHS/ISMS/ITSM/BCMS/EnMS etc.).
• Undertake applicable training as communicated from time to time.
• Understand the organization’s expectations towards all management systems the company is certified for.
• Participation in Risk assessment process, contribute to achieving departmental & management system objectives.
• Adhere to confidentiality policy to safeguard sensitive company information, maintain trust with clients and partners, and ensure compliance with data protection regulations.
• Perform their duties in the event of emergency as per roles in ERP/BCMS plan.
• Assist in maintaining PIMS controls throughout personal data lifecycle. Qualifications
• Qualifications Criteria Must have prior demonstrable experience in delivering large initiatives through cross functional collaboration. Required Skills
• Must-have skill End-to-end Data Centre Operations
• Critical Infrastructure & MEP Understanding
• Capacity Planning & Expansion
• Cross-functional Site Leadership
• Client Relationship & SLA Management
• Compliance, Safety & Risk Management
• Excellent decision-making, problem-solving, team and time management skills. Preferred Skills
• Good-to-Have Skills Self-driven and motivated to achieve success.
• Leadership skills. Should be able to lead the team to the desired results.
• Assertive in communication, excellent communication skills and presentation skills.
• Certification Criteria Preferred: CDCP, CDCS or Uptime Institute Accredited Tier Specialist (ATS).
• Additional advantage: PMP, ISO 22301, ISO 27001 or relevant Facility Management and Occupational Safety certifications.

📌 Head Noida DC Park
🏢 Yotta Data Services Private
📍 Noida