Key Responsibilities
• Create, implement, and monitor SOPs and Process / Manual Books.
• Standardize end-to-end processes, workflows, roles, and controls across departments.
• Ensure adherence to SOPs, policies, governance, and compliance requirements.
• Coordinate and align Logistics, Yard, Stock, HR, Sales, Backend, and Accounts teams.
• Define and monitor departmental KPIs, targets, productivity, and performance.
• Identify process gaps and drive corrective actions and continuous improvement.
• Manage cross-functional communication, stakeholder alignment, negotiation, and issue resolution.
• Prepare and review MIS, KPI dashboards, management reports, and audit-related reports.




• Ensure timely escalation and closure of operational and process-related issues.
• Support management in business reviews, process decisions, and performance improvement initiatives. Must-Have Skills
• SOP & Manual Book Development
• Business Process Standardization
• KPI & Performance Management
• Cross-Functional Coordination
• Governance & Compliance
• MIS & Reporting
• Problem-Solving & Decision-Making
• Partner / Stakeholder Alignment
• Process Improvement
• Ideal Candidate

📌 Head of Sales Marketing (Coimbatore)
🏢 Pioneer steels
📍 Coimbatore