Key Responsibilities :

- Create, implement, and monitor SOPs and Process / Manual Books.
- Standardize end-to-end processes, workflows, roles, and controls across departments.
- Ensure adherence to SOPs, policies, governance, and compliance requirements.
- Coordinate and align Logistics, Yard, Stock, HR, Sales, Backend, and Accounts teams.
- Define and monitor departmental KPIs, targets, productivity, and performance.
- Identify process gaps and drive corrective actions and continuous improvement.
- Manage cross-functional communication, stakeholder alignment, negotiation, and issue resolution.
- Prepare and review MIS, KPI dashboards, management reports, and audit-related reports.
- Ensure timely escalation and closure of operational and process-related issues.
- Support management in business reviews, process decisions, and performance improvement initiatives.

Must-Have Skills

- SOP &
- Manual Book Development
- Business Process Standardization
- KPI &
- Performance Management
- Cross-Functional Coordination
- Governance &
- Compliance
- MIS &
- Reporting
- Problem-Solving &
- Decision-Making
- Partner / Stakeholder Alignment
- Process Improvement
- Ideal Candidate

📌 Head of Sales Marketing (Coimbatore)
🏢 Pioneer steels
📍 Coimbatore