GTM Operations and Parent Success Associate

PriceSenz and SchoolPath

Full time | Kochi | Typically 1–3 years of experience; exceptional graduates welcome

About the Prospect

SchoolPath is a PriceSenz platform helping families discover schools and educational providers and take the next step in their search. We are building in San Antonio and are looking for a resourceful operator who enjoys solving unfamiliar problems, communicating with customers and making sure commitments get completed.

You will help families progress through their search and keep growth and customer operations running reliably. Working across the team, you will support parent engagement, community activity and school/provider follow-through.

What You Will Own

- Maintain a dependable parent-support queue and school/provider pipeline. Every item needs a clear owner, next action, due date and evidence of closure.
- Help parents complete onboarding, save plans and take a next step. Run agreed follow-up and cohort check-ins, coordinate school information/tour requests, and escalate stalled or complex cases.
- Research schools and providers, verify contacts and program details, prepare outreach and meeting briefs, and help authorized school staff complete onboarding.
- Support community partner relationships, parent community engagement, newsletters and events. Prepare content packages, tracking links and follow-up records; coordinate approvals and distribution.
- Keep CRM records and weekly reports accurate. Separate registrations, meaningful use, school requests, responses, paid customers and confirmed outcomes.




- Coordinate bounded PriceSenz client tasks such as scheduling, action logs, approved document routing and acceptance/invoice follow-up. Senior owners retain relationship and commercial decisions.
- Use approved AI tools for research and drafting, check source accuracy, and improve recurring workflows without exposing private family or client information.

What We Are Looking For

- Strong written and spoken English, dependable follow-through and comfort speaking with customers. Agree at least five daily hours of Central Time business overlap; publish the coverage schedule and backup.
- Highly organized with close attention to detail.
- Examples of self-directed work: solving a customer problem, organizing a project, building a small venture or improving a process. Results and judgment matter more than a particular degree.
- Confidence with spreadsheets, CRM tools and online research; willingness to learn unfamiliar systems and check details before sending work.
- A collaborative working style: raise blockers early, propose a next step, accept feedback and keep colleagues informed.

What Success Looks Like

Within 30 days, routine work is organized, accurate and followed through without repeated chasing. By 60–90 days, you independently run the agreed queues, produce trusted weekly reporting and improve at least two recurring processes.

How to Apply

Submit a resume and two short examples of something you initiated and completed, including what changed because of your work. Shortlisted applicants will complete a paid work sample using fictional customer cases and meet the team.

📌 GTM (Go-to-Market) Associate (Kochi)
🏢 PriceSenz
📍 Kochi