Front Office Executive (Bengaluru)

Front Office Executive (Bengaluru)

28 Oct
|
VSH Hospital
|
Bengaluru

28 Oct

VSH Hospital

Bengaluru

Administration 3 Years of Experience Salary: ₹4.00 LPA Qualification: Any Bachelor Degree Posted on November 15, 2024

Job Summary

Handle the front desk and maintain visitor records.

Manage administrative chores and organisational tasks.

Create a welcoming, professional environment for clients and customers.

Managing the reception area and ensuring the office is neat and tidy.

Greeting patients, families, and visitors courteously and professionally.

Answering phone calls and directing them to the appropriate staff member/department.

Handling incoming and outgoing mail and packages.

Taking care of general day to day tasks like scheduling appointments, organising files and maintaining office supplies.

Responsibilities

Patient registration: Registering patients, scheduling appointments, and maintaining patient records

Communication: Answering phone calls, resolving customer inquiries, and directing patients to the appropriate people

Coordination:



Coordinating with other departments to resolve issues and improve efficiency

Administrative tasks: Performing basic administrative tasks such as data entry and document filing

Housekeeping: Ensuring proper housekeeping arrangements and maintaining the reception area

Confidentiality: Maintaining the confidentiality of patient and doctor's information

Billing: Handling billing and payment records, and preparing customer bills

Insurance: Screening patient information and insurance eligibility, and reviewing insurance policies.

Skill Required

Bachelor’s degree in any field.

Excellent communication and interpersonal skills.

Ability to prioritise tasks and excellent organisational capabilities.

Competency in managing time and solving everyday problems.

Customer-oriented mindset with a passion for providing exceptional service.

📌 Front Office Executive (Bengaluru)
🏢 VSH Hospital
📍 Bengaluru

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