Associate - Information Centre (Bengaluru)

Associate - Information Centre (Bengaluru)

28 Oct
|
Cytecare Hospitals
|
Bengaluru

28 Oct

Cytecare Hospitals

Bengaluru

Handle patient calls, emails, chats, and appointment scheduling (OPD, diagnostics, surgeries)

Provide accurate information on services, doctors, billing, and insurance

Manage WhatsApp/chatbot queries as per SOPs

Coordinate with departments for smooth patient flow and escalate issues when required

Maintain accurate records in CRM/HIS and ensure data confidentiality

Follow quality standards and hospital protocols

Qualifications

Any post graduation or any degree

Must have skills

- Passion for Excellence
- Results Orientation
- Communication Skills
- Customer Focus
- Integrity & Ethics

Valuable to have skills
- Building Relationships
- Leadership & Influencing
- Problem Solving and Decision Making
- Functional Expertise

📌 Associate - Information Centre (Bengaluru)
🏢 Cytecare Hospitals
📍 Bengaluru

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