Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Data Build Tool
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to support knowledge sharing and continuous improvement.
- Assist in the implementation of system updates and enhancements to improve performance and reliability.
- Support junior team members by providing guidance and sharing expertise.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Data Build Tool.
- Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
- Experience in monitoring and maintaining business-critical software applications.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
- Familiarity with system diagnostics and troubleshooting methodologies.
- Capability to document technical processes and solutions clearly and concisely.
Additional Information
- The candidate should have minimum 3 years of experience in Data Build Tool.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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