About D2C PrimeD2C Prime helps e-commerce brands build and manage their online businesses through one complete solution. We build online stores and handle marketing, shipping coordination, and essential online operations, allowing merchants to focus on their products and brand growth. Our model offers ₹0 website setup and management fees, making it easier for e-commerce brands to establish and grow their online presence. Role OverviewWe are looking for an E-commerce Business Development Executive to join our team in Mumbai. This is a full-time, on-site role involving sales, lead follow-ups, merchant acquisition, and onboarding. The ideal candidate should understand the basics of e-commerce, communicate confidently with business owners, and be comfortable using online platforms and learning new tools.

Key Responsibilities
• Call incoming leads and explain D2C Prime's services and business model to prospective e-commerce merchants.
• Follow up with interested leads, answer questions, handle objections, and convert qualified prospects into clients.
• Understand each merchant's products and business requirements before onboarding.
• Collect product details, images, pricing, and other information required to set up the merchant's online store.
• Create and configure merchant websites through the D2C Prime panel and coordinate the launch process.
• Help merchants understand the shipping process, coordinate shipping partner setup,



and explain basic order, COD, delivery, and RTO workflows.
• Coordinate with the marketing and operations teams to ensure a smooth merchant onboarding experience.
• Maintain lead records, follow-up schedules, and onboarding progress.
• Build professional relationships with merchants and support them during the initial setup process. Requirements
• 1–3 years of experience in sales, business development, e-commerce, merchant onboarding, or a related role is preferred.
• Basic understanding of e-commerce, online stores, orders, shipping, COD, and RTO.
• Good communication, persuasion, negotiation, and follow-up skills.
• Comfortable making daily phone calls and speaking with business owners.
• Basic computer skills and the ability to learn online dashboards and website-building panels.
• Organized, proactive, target-oriented, and comfortable working in a growing business.
• Experience with e-commerce platforms, logistics providers, CRM tools, or digital marketing is an advantage.

What We Offer
• An opportunity to work with a growing e-commerce business.
• Hands-on experience in sales, e-commerce, merchant onboarding, and online operations.
• A collaborative work environment with opportunities to develop new skills.

Job Type
Full-time
• Work

Location:
In office, Mumbai, Maharashtra

📌 E-commerce Business Development Executive (Mumbai)
🏢 D2C Prime
📍 Mumbai