We are looking for an experienced SAP CRM Solution Architect with robust expertise in SAP CRM and SAP SD (Order-to-Cash) processes. The ideal candidate should possess extensive experience in end-to-end SAP implementations, client-facing consulting engagements, and integrating SAP CRM with ECC systems. Industry experience in Apparel, Retail, Trading, Automobile, or Rental sectors will be highly preferred. Location
- Hyderabad, Bangalore, Mumbai, Pune, Chennai or Noida Notice Period
- Immediate to 45 days only. *Shift Timing
- 5.30 pm to 2.30 am IST
* Responsibilities
• Lead and support SAP CRM Sales & Service implementations, enhancements, and support projects.
• Gather business requirements and translate them into effective SAP CRM solutions.
• Configure and customize SAP CRM modules, including integration with SAP ECC and SAP SD Order-to-Cash processes.
• Work closely with business stakeholders, project managers, and senior leadership to deliver business-aligned solutions.
• Drive end-to-end implementation activities, including requirement gathering, design, configuration, testing, deployment, and post-go-live support.




• Configure and manage CRM functionalities including:
- >One Order Framework >Installed Base (IBase) >CRM Web UI >Business Roles >Service Orders >Service Contracts >Complaint Management >Resource Planning >Collaborate with technical teams for developments, integrations, and enhancements.
• Provide functional specifications for custom developments and review technical objects. Conduct workshops, user training sessions, and solution demonstrations. Required Skills & Experience
• 10+ years of hands-on experience in SAP CRM along with SAP SD.
• Experience working in industries such as Apparel, Retail, Trading, Automobile, or Rental.
• Minimum 2 end-to-end SAP CRM implementation projects completed successfully.
• Strong expertise in SAP CRM configuration and ECC integration.
• Sound understanding of SD Order-to-Cash business processes.
• Excellent consulting, communication, and stakeholder management skills.
• Ability to interact and present solutions to senior management and client leadership teams.

📌 SAP CRM Solution Architect (Hyderabad)
🏢 NTT DATA Business Solutions
📍 Hyderabad