Please find the JD. Role
- Assistant Sales Manager Location
- Jalandhar Responsibilties:
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• Responsible to acquire new business – by driving the assigned line of business & achieve the set sales targets.
• Achieve the assigned revenue targets on a monthly / quarterly / annual basis.
• Responsible for margin management.
• Explore recent markets to penetrate & achieve the benchmarked conversion ratio.
• Responsible for smooth on-boarding of customers and conduct seamless operations.
• Responsible for high accuracy and setting excellent customer service standards.
• Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport.
• Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis.
• Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines.
• Maintain effective co-ordination between the customer and the branch service delivery team
• Responsible to report the actual daily position to dealing room
• Be a team player and ensure a cohesive working
• Relationship management with the customers for a long term mutually beneficial business association
• Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
• Analyzing the CRM data and refining / sharpening the approach of the team
• Giving inputs to the Digital Marketing team about customer trends and preferences Supervisory
• In case of a Manager / Senior Manager – In addition to the responsibilities listed above, they will be responsible to lead a team.
• Be accountable to manage a shift in case of an Airport counter.
• Supervise & guide the team members on overall branch operations, accuracy and timely deliveries.
• Train the team on sales & operational techniques.
• Review the team performance on a periodic basis.
• Lead and motivate the team to perform their tasks efficiently.
• Drive 100% regulatory and statutory compliance.
• Ensure the team is abreast of the regulatory and compliance changes and the team participates in the online tests and pass it.
• Achieve planned sales for the Airport, B2C and B2B on a monthly / quarterly / annual basis.
• Achieve net revenue on an annual basis.
• High level of Service Quality.
• Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines.
📌 Assistant Sales Manager (Jalandhar)
🏢 Thomas Cook India
📍 Jalandhar
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