Job Description
– Customer Support Executive (Chat / Email Process) Position Customer Support Executive – Chat & Email Support Location ? Jaipur (Sitapura) Salary ? Up to ₹3.24 LPA Eligibility ✅ Freshers and Experienced Candidates ✅ Graduates can apply ✅ Good written and verbal communication skills ✅ Basic computer knowledge and typing skills Shift Details ? Rotational Shifts ? 24x7 Process Environment Special Advantages for Outstation Candidates ? Company-sponsored accommodation for the first 7 days ✈️ Travel support provided as per company policy
Key Responsibilities
• Handle customer queries through Chat and Email channels.
• Provide timely and accurate resolutions to customer concerns.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Adhere to process guidelines, quality standards, and SLAs.
• Coordinate with internal teams for effective issue resolution. Desired Skills
• Good written English communication.
• Customer-focused attitude.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Flexibility to work in rotational shifts. Apply Now ? ? Neha HR ? (phone hidden)
📌 Customer Service Representative (Jaipur)
🏢 TP
📍 Jaipur
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