• Prepare and raise customer invoices accurately and within agreed billing timelines.
• Ensure invoices are raised from the correct SISA legal entity based on the contractual arrangement.
• Contract to Bill review: Review commercial documents before initiating billing. Maintain a billing tracker for all active contracts and customers. Identify
• Contracts due for billing
• Upcoming billing milestones
• Expired contracts
• Missing POs
• Missing SOWs / work orders
• Billing disputes
• Billing holds
• Coordinate with Sales and Delivery teams to resolve billing-related documentation gaps.
• Ensure billing is consistent with approved commercial terms.
• Escalate any deviation from contractual terms to the Manager – Revenue .
• Process credit notes / debit notes based on approved authorization.
• Maintain proper documentation and approval for all invoice cancellations and amendments.