Yennes Infotec is hiring a Customer Support Executive to support a client’s dealer and partner network across India. The role will focus on responsive communication, accurate issue tracking, and dependable coordination that helps dealers receive timely assistance and clear product-related guidance. Responsibilities
• Provide customer support to the client’s dealer network across Pan India for product-related queries and concerns.
• Handle incoming calls and support tickets, record each interaction accurately, and track tickets through resolution.
• Monitor pending issues, follow up with relevant teams, and help ensure timely closure of open tickets.
• Coordinate with partners and dealers to maintain smooth communication and effective issue resolution.
• Prepare and maintain accurate records, reports, and documentation related to client support activities.
• Communicate clearly with dealers and internal stakeholders in Hindi, English, and at least one South Indian language. Requirements
• 1 to 3 years of experience in Customer Support; candidates from any industry may apply.
• Basic knowledge of Tally is required.
• Robust verbal and written communication skills in Hindi and English, along with proficiency in any South Indian language.
• Ability to manage multiple calls and tickets while maintaining accurate records and follow-up discipline.
• Good coordination skills, a customer-focused approach, and attention to detail are essential. Compensation: ₹20,000–₹24,000 per month. This is a full-time, in-office opportunity based in Chennai. Job Category: customer support executive
Job Type
Full Time Job
Location:
Chennai Apply for this position Full Name
* Email
* Phone
* Bio
* Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
📌 Customer Support Executive (Chennai)
🏢 YENNES Infotec (P
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.