- Functions as the primary strategic business leader with overall responsibility of operations of Hotels to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
- Personally drive and support the sales, Marketing and Distribution. Encourages leadership team to develop effective revenue management strategies and set aggressive goals that will drive the property's financial performance.
- Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.
- Ensure that service standards and procedures, as well as the delivery of the brands’ guest service experience are at the highest possible level.
- Establish robust and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.
📌 General Manager, Grand Mercure Amritsar Airport Road
🏢 GRAND MERCURE
📍 Amritsar
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