Genesys Cloud CX Engineer (Bengaluru)

Genesys Cloud CX Engineer (Bengaluru)

28 Oct
|
Acme Services Private
|
Bengaluru

28 Oct

Acme Services Private

Bengaluru

Job Description:

-
Genesys Cloud CX Engineer / Developer with 5 8 years of overall contact-center experience and robust hands-on expertise in Genesys Architect, IVR/ACD/omnichannel routing, integrations and Data Actions, combined with practical Google Dialogflow CX/ES voice-bot development experience covering NLU, STT/TTS, DTMF, barge-in, webhook fulfillment and bot-to-agent handoff. Experience with REST APIs, GCP, SAP CRM integrations, Archy/Terraform and CI/CD is highly desirable.

- Best search keywords

- For LinkedIn/Naukri/internal sourcing, I would use combinations around:

- Genesys Cloud CX + Genesys Architect + Dialogflow CX + Voice Bot + IVR + NLU + Data Actions + REST API + Webhooks + GCP

- And secondary terms:

- STT + TTS + DTMF + ACD + Omnichannel + Archy + Terraform + SAP CRM

📌 Genesys Cloud CX Engineer (Bengaluru)
🏢 Acme Services Private
📍 Bengaluru

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