About The Role

We are looking for an experienced and driven leader to head the Operations function for our Influencer Marketing business. This role is responsible for managing the end-to-end execution of influencer campaigns while leading a high-performing team across campaign management, creator operations, client servicing, and delivery excellence.

The ideal candidate combines operational rigor with robust people management and stakeholder communication, ensuring campaigns are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

Campaign Operations
Own end-to-end execution of influencer marketing campaigns, ensuring timely delivery, quality, and smooth campaign closure.

Team Leadership
Lead and mentor the operations team, manage resource allocation, and drive performance and capability development.

Client Delivery
Coordinate across internal teams to ensure seamless execution, manage escalations, and deliver on campaign commitments.

Process Excellence
Build and enforce SOPs, standardise workflows, and drive operational efficiency through automation and process improvements.

Financial Governance
Monitor campaign budgets, profitability, billing, and operational efficiency in partnership with Finance.

Quality & Reporting




Maintain campaign quality standards, track operational KPIs, publish MIS reports, and provide actionable business insights.

Desired Skills & Experience
5–8+ years of experience in Influencer Marketing, Digital Marketing, or Integrated Campaign Management
3–4+ years of experience leading high-performing operations teams
Strong understanding of influencer ecosystems, creator management, and campaign execution
Excellent project management and organisational skills
Robust analytical mindset with proficiency in Excel, dashboards, and reporting
Experience managing cross-functional teams
Outstanding communication and stakeholder management skills
Ability to prioritise multiple campaigns in a fast-paced environment
Robust ownership mindset with attention to detail

Preferred Qualifications
Bachelor’s degree in Marketing, Business, Communications, or a related field
MBA preferred
Experience working in agencies or creator economy businesses is highly desirable
Familiarity with influencer platforms, project management tools, and CRM systems is an advantage

Skills: campaigns,management,operations,influencer,digital marketing,influencer marketing,campaign management

📌 Lead – Influencer Marketing Operations : Mumbai
🏢 Neuraleap Group
📍 Mumbai