We are looking for a responsible and customer-focused Customer Care Executive to join our team at Milan Atta Chakki.
Key Responsibilities:
Handle incoming customer calls and respond to customer inquiries.
Make outbound calls for order confirmation, follow-ups, and customer support.
Assist customers with product-related queries, usage guidance, and basic troubleshooting.
Handle customer complaints professionally and provide appropriate solutions.
Follow up with customers regarding orders, deliveries, and after-sales service.
Maintain customer records and call reports.
Coordinate with the sales, service, and logistics teams when required.
Ensure a positive customer experience and maintain customer satisfaction.
Requirements:
Positive communication skills in Hindi and Gujarati.
Basic English communication skills will be an advantage.
Basic computer knowledge and data entry skills.
Customer handling and problem-solving abilities.
Freshers with positive communication skills and experienced candidates can apply.
Preferred Experience: 6 months to 2 years in telecalling, customer support, or customer service.
LOCATION: NIKOL-AHMEDABAD
📌 Customer Service Executive Ahmedabad
🏢 Classy Object
📍 Ahmedabad
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