Role Summary: As a Client Account Manager, you will be responsible for managing and maintaining relationships with key clients and ensuring their satisfaction with our products and services. You will serve as the primary point of contact for clients and will be responsible for managing the entire client lifecycle, including on boarding, account management, and renewal.
Responsibilities
Serve as the primary point of contact for assigned clients, managing all aspects of the client relationship.
Understand clients' business needs and goals and develop customized solutions to meet their needs
Act as a subject matter expert on our products and services, providing guidance and support to clients
Identify and pursue up selling and cross-selling prospects to drive revenue growth
Work with internal teams to ensure timely and accurate delivery of products and services
Monitor client accounts to identify and address any issues or concerns in a timely manner.
Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for improvement.
Ensure that all client communication is qualified, timely, and e
📌 Client Account Manager Gurugram (India)
🏢 Mygate
📍 India
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