ob Description: Service Coordinator – Automobile IndustryPosition: Service Coordinator

Industry: Automobile / Automotive

Location: ujjain

Experience: 1–3 Years

Salary: As per industry standards and experience

Qualification: Graduate / Diploma in Automobile or Mechanical Engineering preferred

Job SummaryWe are looking for a proactive and organized Service Coordinator to manage customer service requests, coordinate with service engineers and technicians, track vehicle servicing and repairs, and ensure timely resolution of customer issues.
Key ResponsibilitiesCoordinate daily service activities, vehicle servicing, and repair schedules.
Handle customer inquiries, complaints, and service requests.
Schedule service appointments and follow up with customers.
Coordinate with service engineers, technicians, workshop staff, and spare parts teams.
Prepare service reports,



job cards, quotations, and maintenance records.
Monitor service progress and ensure timely delivery of vehicles.
Maintain customer databases and service history records.
Follow up on pending jobs, warranty claims, and spare parts requirements.
Ensure customer satisfaction through timely communication and effective service support.
Required SkillsGood communication and customer-handling skills.
Basic knowledge of automobiles, vehicle servicing, and repairs.
Proficiency in MS Excel, Word, and service management software.
Solid coordination, follow-up, and problem-solving abilities.
Ability to manage multiple service requests efficiently.

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