Responsibilities:
Patient Relationship Management
Front desk handling - meet & greet customers, billing and appointment scheduling
Ensure patients are taken positive care of and there is minimal to no wait time
Explaining services and related cost associated
Ensure all recent and old patient leads are followed up.
Solving customer issues post consultation and procedures
Keeping doctor in the loop with patients' feedback/issues over messages and calls.
Clinic Operations
Responsible for overall clinic operations
Check for any wear or tear of machinery, AC, or other equipment & bring it to the notice of management
Managing inventory for products, consumables, and office stationery along with the staff
Ensure staff timings and everyone is groomed properly
Ensure proper billing, payment collection, due report follow-up, etc.




Overall responsibility for petty cash and day-to-day expenses
Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms, etc.

Qualifications:
Bachelor's degree in business administration, healthcare administration, or a related field.
Language Proficiency: English, Kannada (bonus)
Robust leadership and communication skills.
Excellent organizational and time-management abilities.
Customer-focused mindset with a commitment to delivering exceptional service.
Ability to handle multiple tasks and prioritize effectively.
Previous experience in a supervisory or management role preferably in a healthcare setting.

📌 Clinic Manager Bengaluru
🏢 SSVM Health Private
📍 Bengaluru