Customer Interaction: Communicate with customers through calls, emails, and WhatsApp professionally.
Query Handling: Understand customer concerns and provide accurate information about company products and services.
Customer Support: Resolve customer queries and coordinate with relevant departments for pending issues.
Follow-ups: Regularly follow up with customers regarding inquiries, complaints, and service requirements.
Complaint Management: Handle complaints politely and ensure timely resolution.
Product Information: Explain product features, perks, and usage to customers clearly.
Customer Relationship: Build positive relationships with customers to improve satisfaction and trust.
Record Maintenance: Maintain records of customer interactions, complaints,



feedback, and follow-ups.
Internal Coordination: Coordinate with Sales, Accounts, Operations, and other departments to address customer requirements.
Feedback and Reporting: Collect customer feedback, identify recurring issues, and submit regular reports to management.
Qualified Communication: Maintain a polite, helpful, and skilled approach while representing the company.
Customer Satisfaction: Ensure timely responses, track unresolved concerns, and contribute to improving the overall customer experience.

📌 Client Relationship Executive New Delhi (India)
🏢 Edubull.com
📍 India