Handle inbound and outbound customer calls related to healthcare services.
Schedule doctor appointments and diagnostic test bookings.
Explain healthcare services and provide accurate information to customers.
Resolve customer complaints and escalate complex issues when required.
Maintain updated customer details and call records in the CRM system.
Follow up with customers to confirm bookings and ensure service satisfaction.
📌 Customer Support Executive / Bpo Executive Secunderabad (India)
🏢 Foundit Demo Account
📍 India
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