Work Experience: 2–5 years of experience in counselling, admissions, or front-office parent relations in pre-schools or early education centers.

Education: Graduate in Education, Psychology, Communications, or Business. Training in counselling, or customer service preferred.

Personality Traits: Warm communicator, empathetic listener, persuasive, detail-oriented, consistent in process adherence, and cooperative across functions.

Reports To: Branch Manager

Key Responsibilities:
Enrolment Management
Drive center-level enrolment targets through systematic inquiry handling, follow-ups, and conversions.
Conduct parent meetings, counseling sessions, and school tours to showcase the school’s value proposition.
Ensure accurate documentation and timely admissions closure for each academic term.
Parent Experience and Engagement
Build robust relationships with prospective and enrolled parents through personalized communication.
Maintain standardized parent engagement practices across all centers (scripts, tours, updates).
Handle queries and concerns empathetically, ensuring a seamless and positive parent journey.




Process Adherence and Fee Communication
Ensure all centers follow standardized fee structures and communication templates.
Maintain transparency in all fee-related discussions to build trust and avoid discrepancies.
Support the implementation of consistent admission policies and processes.
Reporting & Performance Tracking
Track and report daily and weekly lead status, closures, and pending follow-ups.
Participate in weekly review meetings with the Sales Head to discuss performance and challenges.
Share actionable insights from parent feedback and lead trends with the central team.
Collaboration & Campaign Support
Coordinate with the Digital Marketing team for lead source tracking and campaign performance.
Support local marketing initiatives like open houses, parent workshops, and admission drives.
Ensure communication consistency with the Communications Manager for brochures, emails, and parent messages.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Relationship Associate Thane
🏢 Rainbow international school
📍 Thane