About the Role

ZICA Guwahati is looking for a motivated Automation & CRM Integration Intern to assist with business process automation, CRM management, API integrations, and WhatsApp communication workflows. The intern will work on real-world automation projects using n8n, Zoho CRM, Meta Lead Ads, and AiSensy.

Key Responsibilities
Assist in developing and maintaining automation workflows using n8n.
Work on Meta Lead Ads integration with Zoho CRM for automated lead collection.
Assist with lead assignment, follow-up scheduling, reminders, and CRM updates.
Support WhatsApp automation using AiSensy and approved message templates.
Integrate applications using REST APIs, webhooks, JSON, and OAuth.
Automate tenant rent reminders, electricity bill notifications, and outstanding dues tracking.
Maintain Excel and Google Sheets data synchronization.
Test workflows, troubleshoot errors, and prevent duplicate records or messages.
Assist with workflow documentation, monitoring, and maintenance.
Support existing CRM automation projects and current business automation requirements.

Required Skills
Basic knowledge of programming fundamentals and JavaScript.




Understanding of JSON, APIs, and webhooks is preferred.
Interest in workflow automation tools such as n8n, Make.com, or Zapier.
Basic knowledge of databases, spreadsheets, and CRM systems.
Good analytical, troubleshooting, and problem-solving skills.
Willingness to learn current technologies and work on practical projects.

Preferred Qualifications
BCA, MCA, B.Tech, B.Sc. IT, or a related technical background.
Academic or personal projects involving programming, APIs, or automation.
Familiarity with Zoho CRM, WhatsApp Business API, or cloud hosting is an advantage.

What You Will Gain
Hands-on experience with real business automation systems.
Practical knowledge of CRM integrations and lead management.
Experience with WhatsApp Business API and marketing automation.
Exposure to API development, workflow debugging, and deployment.

Freshers and students with a solid willingness to learn are encouraged to apply.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

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