No Bad Science · Bengaluru (in office) · Full time · 2–3 years
About No Bad Science
No Bad Science is a Bengaluru clean-label supplement brand built on one rule: if we can't verify it, we won't sell it. Every batch is independently tested and the results are published. We sell on our website and on marketplaces.
The role
You'll run our order desk end to end. This is a hands-on role: you'll process and dispatch orders yourself, chase couriers and vendors, and keep the trackers that tell us what's working. We're a small team, so on busy days everyone packs.
What you will do
Process daily website and marketplace orders: verification, invoicing, packing, labelling and dispatch
Pack and hand over shipments yourself
Book and track courier pickups on Shiprocket; follow up on delays, NDRs and RTOs
Verify COD orders and work with the customer experience team on address and delivery issues
Run stock counts, receive inbound stock from manufacturers and raise reorder alerts
Coordinate with packaging, printing and courier vendors on orders and timelines
Manage order flow for channel partners: marketplaces and B2B accounts
Update ops trackers in Google Sheets: dispatch lead time, shipping cost and discrepancies, RTO
Flag process gaps and suggest fixes
What you need
2–3 years in D2C or e-commerce operations, order processing or fulfilment
Hands-on with Shopify (or similar) order management and a shipping aggregator such as Shiprocket
Working knowledge of marketplace seller panels (Amazon Seller Central, Flipkart)
Good Google Sheets or Excel: filters, lookups, basic pivots
Willing to do physical work daily: packing, stock counts, courier handover
Explicit English, plus Kannada or Hindi for courier and vendor calls
Nice to have
GST invoicing and e-way bills
Supplements, FMCG or beauty D2C experience
Zoho Inventory or similar
Startup experience: comfortable with pace and doing whatever the day needs
Joining within 15 days preferred.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Operations Executive –c Bengaluru
🏢 No Bad Science
📍 Bengaluru
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