Job Title: Customer Support Manager
Company: KCPC Bandhani
Location: Sikar, Rajasthan | Full time, Work from Office

KCPC Bandhani is an ethnic wear brand offering sarees, suits, lehengas and dupattas through its showroom and online platforms.

Responsibilities:
Manage customer enquiries through calls, WhatsApp and email.
Resolve complaints related to orders, delivery, returns and refunds.
Supervise the customer support team and ensure timely responses.
Coordinate with dispatch and other departments to resolve customer issues.
Maintain support reports and improve customer satisfaction.

Requirements:
Minimum 2 years of customer support experience, preferably with team handling.
Solid communication, problem-solving and complaint resolution skills.
Knowledge of Excel/Google Sheets and CRM tools.

Salary: Based on experience and interview.

Apply through Indeed with your updated resume.

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Customer Support Manager Sikar
🏢 KCPC BANDHANI
📍 Sikar