Work location - Delhi
Job Title: Hospital Front Desk Receptionisiont / Medical Receptionist
Reports To: Office Manager or Front Office Supervisor
Work Workplace: Hospitals, outpatient centers, or medical clinics (may require rotating shifts, weekends, or holidays)
Key Responsibilities
Patient Greeting & Flow: Greet patients and visitors warmly upon arrival, verify identity, and direct them to the appropriate department, ward, or waiting area.
Check-In and Check-Out: Register incoming patients, update personal and insurance details in electronic health record (EHR) systems, and manage discharge or follow-up check-outs.
Appointment Scheduling: Book, reschedule, or confirm patient appointments via phone or in-person systems, helping minimize provider wait times.
Communication:
Manage multi-line telephone systems, answer routine inquiries, and relay messages to medical staff discreetly.
Billing & Insurance: Collect co-pays, process payments, issue receipts, and verify insurance coverage or third-party claims.
Compliance & Confidentiality: Strictly adhere to HIPAA guidelines and hospital data-protection rules to safeguard patient medical and financial records.
Emergency Support: Assist patients in distress and immediately alert clinical staff or emergency personnel during acute medical situations.
Pay: ₹12,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Office Receptionist Delhi
🏢 Br Healthcare
📍 Delhi
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