About SolarSquare: At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it easy for homes to switch to solar.

We are looking for leaders to join us in this mission.

Scope Of Work / Responsibilities
Involved in the End-to-End Sales process from Lead Generation to Order Collection and payment Collection.
Generating leads from multiple platforms.
Enter and update customer information in the database
Take and process orders in an accurate manner
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.




Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications
Analyzing customer feedback on products and services offered
Documenting processes and logging technical issues, as well as customer compliments and complaints.

Expectations
The candidate should have excellent communication skills both written and verbal
The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.
The candidate should be able to resolve conflicts with the customer
The candidate should be a team player
Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms
and channels
Proficiency in MS Office

Pay: ₹29,000.00 - ₹41,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Business Development Executive Bde Bengaluru
🏢 SolarSquare Energy
📍 Bengaluru