Key Responsibilities
Handle and follow up on solar customer enquiries and leads.
Maintain and update the daily lead/enquiry sheet regularly.
Coordinate with the CRO and other departments regarding customer requirements and follow-ups.
Contact customers to collect required details and documents.
Provide customers with basic information about solar products, installation process, payment terms, and subsidy procedures.
Coordinate with the technical and operations teams for customer-related requirements.
Prepare and share daily/weekly customer follow-up reports with the concerned team.
Ensure pending customer enquiries are followed up without delay.
Support the team in achieving monthly solar enquiry, conversion, and billing targets.
Required Skills
Positive communication and customer-handling skills.
Basic knowledge of MS Excel / Google Sheets.
Positive follow-up and coordination skills.
Ability to maintain accurate records and reports.
Good time-management and organizational skills.
Positive attitude and willingness to learn.
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages:
Paid sick time
Work Location: In person
📌 Customer Relation Executive Tirunelveli
🏢 Parvathi Power Systems
📍 Tirunelveli
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