Csa Customer Service Associate Coimbatore (India)

Csa Customer Service Associate Coimbatore (India)

27 Oct
|
Optival Health Solutions
|
India

27 Oct

Optival Health Solutions

India

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock

Customer Service
To counsel the patients /customers on health, the reaction of medicines
To maintain positive relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time




Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information
Handle cash in billing counter as and when required

Perks:
ESI

-EPFO

-Gratuity
Leave encashment
Insurance

Work Location - RS Puram,Puliyakkulam,Edayarpalayam,Thadagam,KK Pudur

Pay: ₹14,000.00 - ₹18,000.00 per month

Perks:
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Csa Customer Service Associate Coimbatore (India)
🏢 Optival Health Solutions
📍 India

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