Company Name: ADHAVA PACKAGING
Job Location: Coimbatore, Tamil Nadu
Job Type: Full time
Department: Customer Relationship Management / Sales Support
Job Description
ADHAVA PACKAGING is looking for a responsible and customer-focused CRM Executive to manage customer relationships, coordinate orders, and provide timely support to customers.
Key Responsibilities
Handle customer enquiries through phone, email, and other communication channels.
Maintain customer databases and update CRM records.
Coordinate with the sales, production, and dispatch teams regarding customer orders.
Follow up on customer enquiries, orders, deliveries, and payments.
Prepare quotations, sales reports, and customer follow-up reports.
Handle customer complaints and coordinate with the concerned departments for resolution.
Maintain good relationships with existing customers and support customer retention.
Follow up with customers for repeat orders and recent business opportunities.
Requirements
Any degree or diploma preferred.
Experience in CRM, customer service, sales coordination, or a related role is preferred.
Good communication and interpersonal skills.
Basic knowledge of MS Excel, Word, and email.
Good follow-up, coordination, and record-maintenance skills.
Freshers with good communication skills may also apply.
Salary
Salary will be based on experience and skills.
How to Apply
Interested candidates can apply through Indeed with their updated resume.
Company: ADHAVA PACKAGING
Industry: Printing and Packaging
Pay: From ₹20,000.00 per month
Benefits:
Commuter assistance
Adaptable schedule
Health insurance
Internet reimbursement
Life insurance
Paid sick time
Paid time off
Provident Fund