Location: Chengannaseri, Kerala
Job Type: Full-time, in office
Experience: Fresher or 1 year in restaurant service
Salary: ₹12,000 per month
About the Role
We are looking for a cheerful, hardworking and well-groomed Waitress to join our service team. You will take orders, serve food and make sure every guest has a pleasant dining experience.
Key Responsibilities
Welcome guests, show them to their tables and present the menu. Take food and beverage orders accurately and pass them to the kitchen and billing team. Serve food and drinks promptly, following proper service etiquette. Explain dishes, ingredients and daily specials to guests, and suggest popular items. Check on guests during the meal and attend to their requests quickly. Handle guest complaints politely and inform the captain or manager when needed. Transparent,
clean and reset tables quickly to keep service smooth in peak hours. Keep the dining area, service stations and tableware clean and well organised. Coordinate with the kitchen, captain, host and cashier for smooth service. Follow restaurant SOPs, hygiene, grooming and food safety standards. Required Skills and Qualifications
Fresher or 1 year of experience as a waitress/steward in a restaurant, cafe or hotel (freshers with good attitude are welcome). Fluent in Malayalam (speaking and understanding). Pleasant, polite and neat personality, with a willingness to learn. Valuable teamwork and the ability to stay active and calm during busy hours. Willingness to work in shifts, including weekends and holidays.