We are hiring a Relationship Manager - (Service Advisor) for our automobile service center. The candidate will be responsible for handling customers, understanding vehicle issues, and coordinating between customers and the workshop team to ensure timely and quality service.
Key Responsibilities:
Greet customers and understand vehicle service requirements
Prepare job cards and explain service work, costs, and timelines
Coordinate with workshop technicians and supervisors
Update customers on service progress and delivery status
Ensure timely vehicle delivery with proper explanation of work done
Handle customer queries and resolve complaints professionally
Promote value-added services and service packages
Maintain service records and follow-up with customers
Requirements:
1–4 years of experience as a Service Advisor (Automobile )
Positive communication and customer-handling skills
Basic technical knowledge of vehicles
Computer knowledge
Driving license preferred -4 Wheeler
Education
ITI / Diploma / M.Tech/B.Tech in Automobile, Mechanical or related field preferred.
Salary:
As per experience and performance (Negotiable)
Perks:
Performance-based incentives
Growth opportunities in automobile & EV segment
PF
ESIC