Job Description – Tours and Travels Operator

Job Title: Tours and Travels Operator
Location: Jayanagar, Bengaluru, Karnataka
Industry: Travel and Tourism
Employment Type: Full time

Job Summary

We are looking for a responsible and customer-oriented Tours and Travels Operator to manage daily travel operations, prepare tour packages, coordinate bookings, and provide excellent customer service. The candidate should have good communication skills, travel-planning knowledge, and the ability to coordinate domestic and international travel arrangements.

Key Responsibilities
Plan and organize domestic and international tour packages.
Prepare travel itineraries, quotations, and package cost estimates.
Handle flight, hotel, bus, cab, and sightseeing bookings.
Coordinate with hotels, transport providers, tour operators, and local guides.
Assist customers with travel requirements, visa documentation, and travel insurance coordination.
Manage customer enquiries through phone calls, WhatsApp, email, and walk-in visits.
Prepare invoices, maintain booking records, and follow up on customer payments.
Coordinate airport transfers, sightseeing schedules,



and other travel arrangements.
Handle booking changes, cancellations, refunds, and customer complaints.
Maintain good relationships with clients and travel suppliers.

Skills and Qualifications
Good communication and customer-handling skills.
Knowledge of domestic and international destinations.
Basic knowledge of MS Office, Excel, email, and online booking platforms.
Ability to prepare skilled quotations and itineraries.
Good organizational, negotiation, and problem-solving skills.
Knowledge of GDS platforms such as Amadeus, Galileo, or Sabre is an advantage.
Previous experience in a tours and travels agency is preferred.

Salary

Negotiable based on experience, skills, and knowledge.

Working Hours

Full time; working hours and weekly holidays as per company policy.

Work Location: Jayanagar, Bengaluru.

Interested candidates can apply with their updated resume.

Pay: ₹300,000.00 - ₹420,000.00 per year

Perks:
Cell phone reimbursement
Internet reimbursement
Provident Fund

Work Location: In person

📌 Tour Consultant Jayanagar (India)
🏢 Flotus Travel World
📍 India