Outbound Calling: Dial prospective clients from lead lists or databases to introduce company offerings, pitch services, or set up appointments. Inbound Support: Answer incoming customer inquiries, troubleshoot basic issues, and address complaints. Lead Generation: Qualify leads by checking customer interest, budget, and decision-making authority, then pass them to the sales team. CRM & Data Entry: Record call outcomes, update customer profiles, and log feedback in software like CRM or MS Office. Target Achievement: Meet daily, weekly, or monthly metrics regarding call volume, lead conversions, or resolved tickets.
Education: Minimum 12th Pass or High School Diploma (a bachelor's degree is a plus). Communication: Explicit verbal skills in English and relevant local languages. Technical Skills: Basic computer knowledge, typing proficiency, and familiarity with CRM tools. Soft Skills: Active listening, patience, resilience against rejection, and valuable phone etiquette.

Pay: ₹19,374.00 - ₹38,723.00 per hour

Work Location: In person

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