Welcome and greet guests in a friendly and qualified manner.
Handle check-in and check-out procedures.
Manage room reservations, cancellations, and room assignments.
Provide information about hotel facilities, services, and local attractions.
Handle guest requests, questions, and complaints.
Maintain accurate guest records and registration details.
Prepare and check guest bills and payments.
Coordinate with Housekeeping to confirm room availability and readiness.
Handle telephone calls, emails, and guest enquiries.
Assist with VIP guests and special requests.
Coordinate with other departments such as F&B;, Housekeeping, Maintenance, and Security.
Maintain proper cash handling and front-office records.
Promote hotel services and assist in upselling rooms or other hotel facilities.
Follow hotel SOPs, service standards, and security procedures.
Prepare and maintain daily front-office reports.

Pay: ₹15,000.00 - ₹17,000.00 per month

Perks:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Puri
🏢 M Hospitality
📍 Puri