Job Title: Skin Clinic Receptionist / Front Office Executive
Job Summary:
We are looking for a skilled, friendly, and well-organized Skin Clinic Receptionist to manage front desk operations and provide excellent patient service. The ideal candidate must have a minimum of 1 year of relevant work experience in reception, front office, customer service, or a healthcare/skin clinic setting.
Key Responsibilities
Welcome and assist patients professionally.
Manage appointments, bookings, confirmations, and rescheduling.
Handle phone calls, WhatsApp messages, and patient inquiries.
Register patients and maintain accurate records.
Coordinate appointments with doctors and clinic staff.
Explain basic treatment information, consultation fees, and clinic services.
Handle billing, payments, and receipts.
Maintain patient confidentiality and a clean, organized reception area.
Follow up with patients regarding appointments and treatments.
Requirements
Minimum 1 year of relevant work experience is mandatory.
Freshers are not eligible to apply.
Excellent communication and interpersonal skills.
Basic computer knowledge and appointment scheduling skills.
Skilled appearance and a pleasant personality.
Previous experience in a skin clinic, dermatology clinic, aesthetic clinic, or healthcare setting is preferred.
Ability to multitask and provide excellent patient service.
Job Details
Job Type: Full time
Experience Required: Minimum 1 year
Industry: Skin Care / Dermatology / Aesthetic Clinic
Salary: Based on experience and skills